Restaurant Manager & Shift Leadership — Quick Service

Role overview

MylesPort International is recruiting on behalf of a client — the franchise operator of a major international quick-service restaurant brand across the Central, Eastern and Northern regions of Saudi Arabia. Expansion is driving a continuing requirement for restaurant management and shift leadership. These are accountable operating roles. A shift leader runs the floor during a trading period; an assistant manager owns whole day-parts, rotas and stock; a restaurant manager carries the profit and loss, food safety compliance, people development and customer experience for a single unit. Across all three levels the brand measures performance precisely — speed of service, order accuracy, food safety audits, waste, labour cost and crew retention — and management is expected to run the restaurant to those numbers. The client places particular weight on retention and on leaders who develop their crew rather than simply supervise them. Candidates who have run a branded quick-service, casual dining or high-volume food operation, and who can evidence results against operational metrics, are the strongest fit. Salary, accommodation, transport, leave and contract length are set by the employer and are confirmed in writing before any commitment. Shortlisted candidates should expect structured assessment, including food safety certification verification and labour law compliance checks.

Key responsibilities

• Run the restaurant or trading shift to the brand's operating standards for speed, accuracy and quality
• Lead, roster, coach and develop the crew team, and drive retention
• Own food safety and hygiene compliance, including audits, temperature logs and corrective actions
• Manage stock ordering, rotation, waste control and supplier deliveries
• Control labour cost against forecast sales while protecting service levels
• Monitor daily sales, transaction counts and operational metrics, and act on shortfalls
• Handle customer complaints and service recovery, and act on customer feedback scores
• Ensure cash control, banking and till reconciliation are accurate and secure
• Maintain equipment, cleanliness and maintenance schedules for the unit
• Recruit, induct and certify new crew in partnership with the area management team
• Uphold Saudi labour law and company policy in all people matters

Candidate requirements

• Valid passport, with a clear scan of the bio-data page
• Police clearance certificate
• Proven supervisory or management experience in quick service, casual dining or high-volume food operations
• Track record against operational metrics such as speed of service, food safety audit scores, waste and labour cost
• Food safety certification, with verification required before placement
• Strong spoken and written English
• Numerate and confident with sales, stock and labour reporting
• Able to pass the pre-departure and destination medical examinations
• Able to work evenings, weekends and public holidays on a rotating roster
• Experience with an international quick-service brand is a strong advantage

Skills & certifications

• Restaurant operations management
• Team leadership, coaching and crew retention
• Food safety and compliance management
• Stock control, ordering and waste management
• Labour scheduling and cost control
• Sales and operational performance analysis
• Customer service recovery
• Cash control and reconciliation
• Recruitment, induction and on-the-job certification
• Strong written and spoken English

Benefits

• Management position with the franchise operator of a major international quick-service brand
• Structured brand management training and certification
• Clear progression from shift leader to assistant manager, restaurant manager and area roles as the estate expands
• Exposure to precise, internationally benchmarked operating standards
• Recognised international brand management experience on your CV
• Salary, accommodation, transport, leave and air ticket are set by the employer and confirmed in writing before you commit

Application process

Apply through this page with an up-to-date CV in English and a clear scan of your passport bio-data page. Shortlisted candidates are contacted by a MylesPort International consultant for a screening interview and document check, then presented to the client for selection. Successful candidates complete a medical examination, police clearance and contract signing before visa processing begins, and receive the full written contract stating salary, working hours, leave and any cost items before making any commitment. MylesPort International does not charge job seekers a placement fee. Costs such as passport, medical examination, police clearance, visa, residency or licensing may apply depending on the destination country; these are explained to you in writing and confirmed at offer stage. Never pay cash to any individual, and never send money to anyone claiming to act for MylesPort International. Please note for this role: include in your CV the format you managed, average unit sales volume, team size, and any food safety or brand certifications you hold. Management vacancies are released as the estate expands, so registering now places you in the screened pool for the next opening.

MylesPort never charges candidates for a job offer, shortlisting or interview. Candidate safety notice.